Tobii Data redaction services

Keep the insight. Remove the identity.

Eye tracking recordings capture a lot — people, screens, documents, voices. Tobii's data redaction services anonymize your footage so you can share, analyze, and collaborate without compromising privacy or compliance.

Data redaction services for eye tracking studies

  • Enhanced privacy

    Anonymized datasets ready for continued analysis or sharing.

  • Compliance assurance

    Redaction based on your requirements, following relevant company, industry or country regulations.   

  • Seamless research workflow

    Outputs ready to use for insight generation or continued analysis in Tobii Pro Lab.

  • Offline processing

    Data redaction processing done locally and offline by our specialists.

What we redact

What we redact

Redaction matched to your requirements

Three categories of content, each configurable to your study design, consent model, and regulatory environment.

Tobii Redaction Data services - Person

People

Faces & full bodies

Blur faces or full bodies in each frame. Adjust coverage to the environment and consent model, from individual face masking to full body redaction. 

Covers:

→ Face-only redaction
→ Full body redaction (uniforms, nametags)

Tobii Redaction Data services - objects

Objects

Screens, keyboards, documents, vehicles & luggage 

Mask sensitive content while keeping the contextual cues your study requires.

Covers:

→ Screens, phones, keyboards 
→ Books, forms 
→ Vehicles such as cars, trucks, motorcycles, bikes 
→ Luggage such as backpacks, suitcases, handbags 
→ Pets such as cats, dogs, birds

Tobii Redaction Data services - audio

Audio

Voices & spoken identifiers

Remove sensitive audio while retaining the video evidence needed for analysis. Multiple modes from automatic speech detection to full muting of segments.

Covers:

→ Automatic speech detection & redaction
→ Manual segment muting
→ Full audio mute
→ Automatically mute sections with speech

Redaction types

Redaction types

Multiple redaction methods — matched to your privacy requirements

Choose the level of anonymization your study and regulations require, from soft blurring for contextual studies to solid fill for government-grade compliance.

Tobii Redaction Data services - blur

Blur

BOX OR OVAL
Blur softens faces and bodies and keeps footage natural to watch. Note that Lighter blur can be partly reversed, with effort.

Tobii Redaction Data services Pixelate

Pixelate

IRREVERSIBLE
Pixelation at strong settings replaces the area with large blocks and permanently removes the detail. Use it when redaction must be irreversible.

Tobii Redaction Data services  - solid fill

Solid fill

MAXIMUM SECURITY
Completely removes all visual information. The highest level of redaction available, used by government agencies and regulated industries.

Tobii Redaction Data services - partial

Partial redaction

ALL TYPES
Adjust redaction regions to be larger for more padding, or narrower for targeted masking. Available for all redaction types.


Automatic detaction

Automatic detection

Offline AI-powered face redaction

Our managed face redaction service uses advanced machine learning to automatically detect and obscure faces in research recordings, helping protect participant privacy while significantly reducing manual editing. 

Recordings

Recordings are securely transferred to our team, where all AI processing takes place locally and offline, without sending footage to external AI or cloud processing services. 

Quality assurance

Our team does a manual Quality Assurance of the entire footage as part of our service and applies manual corrections where needed. 

Secure delivery

The redacted recordings are then securely returned to you, providing an efficient, privacy-conscious solution that supports your company, industry or country regulations and compliance requirements.  

  • Electronic devices

    Mobile phones, tablets, screens, keyboards, remotes — mask private passwords and personal data being entered.

  • Documents & forms

    Contracts, books, printed forms, that may reveal personal or proprietary information.

  • Transportation

    Cars, buses, trucks, trains, motorcycles, bicycles, boats, planes — redact license plates and ID numbers that reveal operators.

  • Luggage & personal items

    Handbags, backpacks, suitcases, briefcases — often identifiable through nametags, stickers, or distinctive patterns.

Custom objects? Any object not in the automatic detection library can be manually identified and redacted by our team during the QA review phase.

Use cases

Group of students in a classroom

Academic research

Protect participants and bystanders in labs, classrooms, and public-space studies. Prepare material for approved collaborators and ethical review.

Customers shopping in a retail store and purchasing items

Retail, FMCG & brands

Reduce exposure of shoppers, staff, payment screens, and store information in shopper journeys, shelf tests, and field studies.

Wayfinding Blog post

Public spaces & transport

Mask passengers, bystanders, and security information before airport, station, or urban environment recordings are shared.

Medical assessment

Industrial, pharma & healthcare

Protect workers, patients, visitors, documents, and sensitive processes in controlled and regulated environments.

Tobii Data Redaction Services

Banking & financial services

Mask personal and sensitive information, login details, account statements, card numbers — in banking environment recordings.

Complexity levels

Complexity levels

Every environment is different — we plan accordingly

A controlled lab recording is simpler than a busy airport terminal.
We assess scene complexity to set the right mix of automation and manual review, so you get accurate redaction without overpaying.

Data redaction services - masking screens and people

✔ Controlled

Few people, stable scene

Labs, structured interviews, and controlled test environments with predictable composition.

Automation handles most footage with a defined quality check at the end.

Data redaction services - masking crowds

✈ Busy

Movement & crowds

Stores, public spaces, airports, and field research with many moving faces or bodies in unpredictable scenes.

Review effort rises as scenes become less predictable. More manual QA is built in.

Data redaction services - masking screens

🛠 Custom

Objects or selective masking

Screens, documents, signage, devices, voices, or exceptions where some people and contextual elements must remain visible.

Requires detailed scoping. Mixed automation and manual work with targeted review.

How it works

How it works

5-step workflow from recording to redacted output

The mix of automation and manual review depends on recording complexity and the agreed redaction targets. Standard delivery format is Tobii Pro Lab–compatible files.

  • 1

    Scope

    Data redaction requirements defined with you, what to redact, what to keep, what level of masking.

  • 2

    Transfer

    Recordings received and managed securely, according to your requirements.

  • 3

    Redact

    Automated detection plus configured masking, tuned to your specifications and environment.

  • 4

    QA review

    Quality assurance and manual correction where needed. Recordings are checked by a Tobii specialist before delivery.

  • 5

    Deliver

    Recordings are delivered in agreed format. For Tobii Pro Lab users, recordings are fully compatible to continue analysis in the software.

Get started

Tell us about your redaction needs — we'll scope the project

Whether it's a handful of lab recordings or thousands of hours of field footage, we'll help you define the right redaction approach and provide a custom quote.

✓ Scoping to define redaction requirements

✓ Custom quote based on volume and complexity

✓ ISO/IEC 27001–certified data handling

✓ Offline data redaction process, no data is uploaded to the cloud or any AI model during processing

✓ Tobii Pro Lab–compatible outputs

✓ Flexible file transfer

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